Terms & Conditions

Welcome to EventsCitta ("EventsCitta", "Platform", "we", "us", or "our"). EventsCitta is an online event management and ticketing platform owned and operated by an Italian company based in Italy.

The Platform allows worldwide Event Organizers to publish events, manage event information, and sell tickets through the EventsCitta system.

EventsCitta provides technology services only and does not act as the organizer, promoter, producer, or operator of events listed by third parties.

By using EventsCitta, Event Organizers and users agree to comply with these Terms & Conditions.

By registering an account, publishing an event, purchasing tickets, or using any EventsCitta service, users agree to these Terms & Conditions.

If you do not agree with these Terms, you must not use the Platform.

Event Organizers must provide accurate and complete information during registration. Each Event Organizer is responsible for:

• Maintaining accurate account information
• Protecting account credentials
• Ensuring authorized use of their account
• Providing legally correct event information

EventsCitta may review organizer accounts before allowing access to platform services.

Event Organizers are solely responsible for:

• Planning and managing their events
• Obtaining required permits, licenses, and approvals
• Following local laws and regulations
• Providing accurate event descriptions
• Ensuring attendee safety
• Handling customer obligations related to their events

EventsCitta does not guarantee the success, attendance, quality, or legality of any event created by an Event Organizer.

EventsCitta provides ticket management and payment technology. EventsCitta does not charge commission on ticket sales unless specifically agreed with the Event Organizer.

Platform charges and service fees are applied according to the pricing agreement applicable to each event.

EventsCitta acts as a digital marketplace and technology provider. The Event Organizer remains responsible for the event itself, including:

• Event delivery
• Venue arrangements
• Attendee experience
• Safety
• Refund obligations
• Legal compliance

Users must not:

• Provide false information
• Misuse the Platform
• Attempt unauthorized access
• Conduct fraudulent ticket activities
• Violate applicable laws

EventsCitta may restrict access for users who violate these requirements.

All EventsCitta platform technology, branding, software, designs, and content remain the property of EventsCitta unless otherwise stated.

Event Organizers retain ownership of their own event content but grant EventsCitta permission to display and promote event information through the Platform.

EventsCitta is not responsible for:

• Event cancellations
• Organizer failures
• Venue problems
• Changes to event programs
• Safety incidents caused by organizers
• Incorrect information provided by Event Organizers

Event Organizers remain responsible for their own events.

EventsCitta may suspend or terminate accounts where necessary, including cases involving:

• Fraud
• Legal violations
• Security concerns
• False information
• Policy violations

EventsCitta may update these Terms & Conditions when necessary. Updated terms become effective once published on the Platform.

Where an Event Organizer offers reserved seating or table bookings through the EventsCitta Platform, any seat or table purchased online shall be marked as Reserved by the Event Organizer and must not be sold, reassigned, or allocated to any other customer.

Reserved seats or tables purchased online must be kept separate from tickets sold through offline methods, including paper tickets or manual sales, to prevent duplicate bookings or allocation conflicts.

The Event Organizer is solely responsible for ensuring that all online reservations are accurately recorded and honored at the event. Customers who purchase reserved seats or tables through the Platform are entitled to the specific reservation they selected, and the Event Organizer must ensure that those reservations remain secured until the event unless otherwise agreed by the customer.

EventsCitta provides the technology to manage reservations but is not responsible for errors, overselling, or seating conflicts caused by the Event Organizer's failure to properly manage reserved seating or offline ticket sales.

For questions regarding these Terms, get in touch:

• Website:   www.eventscitta.com
• Business Website:   www.business.eventscitta.com
• Email:   info@eventscitta.com
• Support By:   EventsCitta Support System